Logo K-Softex

UNIFIED DIGITAL PLATFORM FOR CITY SERVICES

K-Softex was chosen for the project for the team’s technical expertise and structured approach to development.

Digital city services platform interface

PROJECT DESCRIPTION

Our client sought to build a digital platform that consolidates all city services into a single application. The primary objective was to provide residents with an accessible way to interact with these services, as well as submit requests and receive notifications. The system had to be reliable, scalable, and adaptable for future expansion into new markets.

CHALLENGE

At the beginning of the development process, the K-Softex team faced a number of challenges.

1/ Diverse service integration

It was necessary to bring together various urban services while maintaining a consistent user experience.

2/ Legal compliance

Our team needed to adapt workflows to align with local regulations and data protection laws.

3/ Technical constraints

Integrating RabbitMQ with microservices required precise handling of message queuing and failure scenarios. In addition, implementing Firebase notifications for both web and mobile platforms without inconsistencies proved to be a hard task.

4/ Scalability considerations

Our developers needed to ensure the system could handle high traffic and concurrent user activity.

5/ Tight schedule

The goal was to deliver a fully functional MVP within seven months without compromising quality.

TECH STACK

Backend

.NET, Entity Framework Core, Microservices, Azure Service Bus, REST APIs

Frontend

Angular, TypeScript, RxJS, Ionic, Capacitor

Database

SQL Server, Redis

Infrastructure

Azure Cloud, Docker

DevOps tools

Azure Cloud, Docker

SOLUTION

The K-Softex team proposed a modular, microservices-based architecture using .NET. The solution involved breaking down development into structured epics, microservices, and tasks to maintain control over the process.

Backend

Microservices designed for core functionalities: user management, service requests, notifications, and urban events

RabbitMQ for asynchronous messaging between microservices

Firebase for real-time notifications

Frontend

Angular-based web application for desktop users

Ionic mobile application for Android and iOS

Infrastructure

Cloud deployment for high availability and future scalability

Secure authentication and authorization mechanisms

City services mobile and web application dashboard

THE RESULT

The project met the target MVP delivery in May 2025. At the moment, the K-Softex team works on additional features.

CONTACT US

Contact visual

Get in touch

By clicking Send, you consent to K-Softex processing your personal data per our Privacy Policy to provide you with relevant information. By submitting your phone number, you agree that we may contact you via voice calls, SMS, and messaging apps. Calling, message, and data rates may apply.

Connect with us

info@ksoftex.com

Want to join our team?

careers@ksoftex.com